Article 1 – Parties
1.1. Seller
Name: VARIO DETECTORS LTD
Address: AA House 242 27 Old Gloucester Street, London, United Kingdom WC1N 3AX
Phone: +90 216 606 5590
Email: [email protected]
1.2. Buyer
The individual who accepts this agreement and purchases Vario Detectors & VD products online via www.variodetectors.net, from our store, or through other channels.
Article 2 – Subject
The subject of this agreement is to establish the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product specified below, which the BUYER has ordered electronically from the SELLER’s website, https://www.variodetectors.net.
The BUYER acknowledges and declares that they have been informed in an understandable and appropriate manner about the name, title, full address, phone number, and other contact information of the seller, the basic features of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, and the right of withdrawal along with how to exercise this right, as well as official authorities where they can submit their complaints and objections, and that they have confirmed these preliminary information electronically and then placed the order under the provisions of this agreement.
The preliminary information on https://www.variodetectors.net and the invoice issued upon the order placed by the BUYER are integral parts of this agreement.
Article 3 – Product/Payment/Delivery Information of the Agreement
The type and nature, quantity, brand/model, sale price, payment method, delivery person, delivery address, invoice information, and shipping fee of the product/products purchased electronically are as follows. The person to be invoiced must be the same as the person who made the contract. The information below must be correct and complete. The BUYER accepts and undertakes to fully compensate for any damages that may arise from the incorrect or incomplete nature of this information and also accepts all liability in such cases.
The SELLER reserves the right to stop the order when the information provided by the BUYER does not match reality. If the SELLER cannot reach the BUYER via the contact details provided by the BUYER within 15 (fifteen) days, the SELLER may cancel the order to prevent any potential damages to both parties.
Article 4 – Date of Agreement and Force Majeure
The date of the agreement is the date the BUYER placed the order.
Situations that are not present or foreseeable at the time of signing the agreement, which develop beyond the control of the parties, and which prevent or delay the fulfillment of the obligations and responsibilities of one or both parties, shall be considered force majeure (such as natural disasters, war, terrorism, rebellion, changing legislative provisions, seizure or strike, lockout, significant failures in production and communication facilities). The party experiencing the force majeure must notify the other party in writing immediately.
During the continuation of the force majeure, the parties will not have any responsibilities for the inability to fulfill their obligations. If the force majeure continues for 30 (thirty) days, either party has the right to unilaterally terminate the agreement.
Article 5 – Rights and Obligations of the Seller
5.1. The SELLER accepts and undertakes to fulfill the obligations imposed on them by the Law on the Protection of Consumers and the Regulation on Distance Contracts, except for force majeure situations.
5.2. Individuals under the age of 18 cannot shop from Vario Detectors. The SELLER will rely on the age specified by the BUYER in the contract. However, the SELLER cannot be held responsible in any way for incorrect age information provided by the BUYER.
5.3. The SELLER is not responsible for price errors arising from system failures on https://www.variodetectors.net. The SELLER is not liable for any promotional, pricing errors due to system design or unlawful interventions on the website. The BUYER cannot claim rights from the SELLER based on system errors.
5.4. Purchases can be made via credit card (Visa, MasterCard, etc.) or bank transfer on https://www.variodetectors.net. Orders not paid within a week of the order date will be canceled. Orders are processed not at the time of the order but when the required amount is collected from the credit card account or the transfer (EFT) is credited to the SELLER’s account.
Article 6 – Rights and Obligations of the Buyer
6.1. The BUYER accepts and undertakes to fulfill the obligations imposed on them by the agreement, except for force majeure situations.
6.2. The BUYER accepts and undertakes to pay in accordance with the payment method specified in the agreement.
6.3. The BUYER acknowledges and declares that they have been informed in an understandable and appropriate manner about the name, title, full address, phone number, and other contact information of the seller, the basic features of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, and the right of withdrawal along with how to exercise this right, as well as official authorities where they can submit their complaints and objections, and that they have confirmed these preliminary information electronically and then placed the order under the provisions of this agreement.
6.4. The BUYER accepts and declares that they have read and understood the order/payment/usage procedures, and have confirmed these procedures electronically.
6.5. The BUYER accepts and undertakes not to damage the product and its packaging in any way if they wish to return the product and to return the invoice and delivery note during the return process.
Article 7 – Order/Payment Procedure
Order:
The total amount including VAT of the products added to the shopping cart is approved by the BUYER. The order confirmation mail is sent before shipment. Shipment will not be made before the order confirmation mail is sent.
Any disruptions in the process or any issues related to the credit card will be notified to the BUYER using one or more of the communication methods specified in the contract. The BUYER may be asked to contact their bank if necessary. The time when the order is processed is not the moment the order is placed but when the required amount is collected from the credit card account or the transfer (EFT) is credited to the SELLER’s account.
In case of justified reasons where the product subject to the contract cannot be supplied and/or a stock problem is encountered, the BUYER will be immediately informed in a clear and understandable manner and, if approved by the BUYER, another product of equal quality and price may be sent to the BUYER, or a new product may be sent in line with the BUYER’s desire and choice, the stock issue may be waited for, or the order may be canceled.
In cases where the obligation to deliver the product subject to the contract becomes impossible, the BUYER will be informed of this situation and the total amount paid and any documents that put them under debt will be returned to them within ten days at the latest, and the contract will be canceled. In such cases, the BUYER will not have any additional material and moral damages from the SELLER.
Payment:
On https://www.variodetectors.net, cash transfer options are provided to buyers who do not wish to use their credit card information online. The BUYER can choose the most suitable bank for the transfer. If an EFT is made, the date it is credited to the account will be taken into consideration. While making the transfer and/or EFT, the “Sender Information” must be the same as the Invoice Information and the order number must be written.
If the credit card of the BUYER is used by unauthorized persons in an unfair or illegal manner after the delivery of the product, and if the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to send the product to the SELLER within 10 days. In such cases, the transportation costs will be borne by the BUYER.
If the BUYER chooses to pay by credit card, they accept, declare, and undertake that they will confirm the relevant interest rates and default interest rates with their bank and that the provisions regarding interest and default interest will be applied under the “Credit Card Agreement” between the bank and the BUYER.
Article 8 – Shipment/Delivery Procedure
Shipment:
With the sending of the order confirmation mail, the product/products are delivered to the courier company contracted by the SELLER.
Delivery:
The product/products will be delivered to the BUYER’s address via the courier company contracted by the SELLER. The delivery time is 30 days from the date of the order confirmation mail and the establishment of the contract. This period may be extended by a maximum of ten days, provided that the BUYER is notified in writing or via a permanent data carrier.
Products are sent with a phone call notification to areas where courier companies do not deliver.
In cases of social events, natural disasters, or inaccuracies and deficiencies in shipment information, there may be a delay in the specified days. The BUYER cannot hold the SELLER responsible for such delays. If the product is to be delivered to another person/organization other than the BUYER, the SELLER cannot be held responsible for any extra shipping costs arising from the refusal of the delivery by the specified person/organization, inaccuracies in the shipment information, or the absence of the BUYER. If the product/products do not reach the BUYER within the specified days, delivery problems should be reported to customer service immediately using the email address [email protected].
In case of damaged packages: Damaged packages should not be accepted, and a report should be made to the courier company. If the courier company believes the package is not damaged, the BUYER should have the package opened there and ensure the products are delivered undamaged and have a report made accordingly. Once the package is accepted by the BUYER, it is considered that the courier company has fulfilled its duty properly. If the package is not accepted and a report is made, the situation should be reported to the SELLER’s customer service as soon as possible, along with the BUYER’s copy of the report.
Article 9 – Product Return and Withdrawal Procedure
Product Return:
There is no right of withdrawal and return for purchased goods.
The BUYER accepts that the sales of the product/products purchased from us are final and non-refundable. Once a purchase is made, no returns will be accepted for any reason, including customer dissatisfaction, change of mind, or any other situation. The BUYER also acknowledges that sufficient information has been provided by Vario Detectors about the product, including its features, specifications, and usage instructions, and that they made an informed decision based on this information. The BUYER understands that once the packaging of the product/products is opened, it is considered used and not eligible for return. Additionally, the product/products are intended to be used within a short period, usually as short as an hour, and therefore, Vario Detectors does not accept return requests similar to car rentals for used products. Vario Detectors is not responsible for any loss or damage resulting from the BUYER’s inability to obtain a refund for the product.
Article 10 – Warranty
Products used and cleaned according to the instructions are guaranteed for 2 years against any manufacturing defects under the conditions specified below. The SELLER’s warranty responsibility only applies to consumers within the scope of the Law No. 4077. For commercial transactions, the provisions of the Turkish Commercial Code will apply.
Article 11 – Privacy
The information specified in this agreement and the information provided by the BUYER to the SELLER for payment purposes will not be shared with third parties by the SELLER.
The SELLER may disclose this information only within the framework of administrative/legal obligations. If the SELLER possesses the requested information during any kind of judicial investigation with documented research authority, they may provide it to the relevant authority.
Credit card information is never stored, and credit card information is used only to securely transmit it to the relevant banks during the collection process and is deleted from the system after the provision. The BUYER’s email address, postal address, and phone number are used only by the SELLER for standard product delivery and information procedures. During some periods, campaign information, new product information, and promotional information may be sent to the BUYER after their approval.
Article 12 – Authorized Courts and Enforcement Offices in Case of Disputes
In case of any disputes arising from the implementation of this agreement, the Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade in December every year, as well as the Consumer Courts in the BUYER’s or SELLER’s location, have jurisdiction.
By placing an order through any channel (Online/Offline), the BUYER is deemed to have accepted all the terms of this agreement.